When we address the issue of conflict in teambuilding sessions, people often tell me that there is no conflict in their team or organisation. I rarely believe them. Conflict almost always exists in one shape or form.

Conflict can be very obvious, manifesting in arguments or open antagonism, but it can also simply be about differences of opinion or personality. So how can you recognise the more subtle symptoms of conflict? They might include:

Not completing work on-time or to quality goals
Gossip
Not returning phone calls or e-mails
Passive/aggressive behaviour
Not responding to requests for information
Hoarding information that should be shared
Finger pointing
Not attending required meetings
Absenteeism

If you spot any of these behaviours it may be worth asking yourself whether there is more to them than meets the eye, and whether there is something you may need to investigate with your team. Just because it’s not obvious doesn’t mean it isn’t there!