Patrick Lencioni is the author of the well-known book “The Five Dysfunctions of a Team”, which, for those of you who have not read the book, are Absence of Trust Fear of Conflict Lack of Commitment Avoidance of Accountability Inattention to Results Every Christmas, my family forgets what happened last time and whips out the board [...]

At this time of year we are all busy setting goals and objectives for the coming year, and it can be a difficult process.  In working with teams, I observe several typical challenges that can hinder the process, but can be countered by observing a few simple rules:

I’ve noticed that many people I’ve been working with this week seem to be, well, somewhere else, for want of a better description.  The holiday period is looming fast and thoughts may be more on ‘what on earth will I get Auntie Betty this year’ than ‘how can I use the remaining time in December to [...]